FAQ
Welcome to our guide section. Whether you would like to understand the differences between a box spring bed and a classic slatted frame, or you are seeking guidance in choosing the right mattress – here we answer the most important questions regarding high-quality sleep systems. Trust in the long-standing expertise of Bettenhaus Schmitt in Berlin and find valuable advice for a restful and healthy night's sleep.
ABOUT US
When buying a bed or a mattress, there are many excellent reasons to visit the specialty store Bettenhaus Schmitt.
Just as every person is unique, so too is their sleep behavior and personal sleep needs. These are influenced, among other things, by physical conditions, preferred sleeping positions, potential discomfort, and personal preferences regarding how a bed feels.
When you visit our Bettenhaus Schmitt specialty store in Zehlendorf, all of these factors are taken into account. You will receive qualified and individual advice from our certified sleep experts, with your wishes and needs taking center stage.
Another advantage of Bettenhaus Schmitt is the opportunity to try out various mattresses, pillows, and sleep systems directly on-site at Teltower Damm 28 in Berlin. This personal experience is incredibly valuable and simply cannot be compared to product descriptions or online reviews. While you are testing the beds, our Bettenhaus Schmitt sleep experts are by your side at all times. They ensure the correct lying position, optimal body support, and answer your questions competently and individually.
Through personal consultation and direct on-site testing, the risk of making a wrong purchase is significantly reduced. This saves you the unnecessary hassle of a potential return or exchange.
Even after delivery, the Bettenhaus Schmitt service does not end. Should you, contrary to expectations, not be completely satisfied with your selection or require adjustments, we are always available as your personal point of contact to find the perfect solution together—because your sleep is our greatest concern.
To select the optimal sleep system (mattress, slatted frame, bed frame, pillow), it is crucial that the spine remains in its natural posture in both back and side sleeping positions. For the professional measurement of our Bettenhaus Schmitt customers, we use the Dormabell MessSystem 2.0. This system records shoulder width, waist width, pelvis width, lordosis position and depth, knee position and depth, as well as preferred sleeping position, weight, and height. It takes into account body size, weight, as well as the proportions of the body and spine. Based on your preferred sleeping position, it then evaluates exactly which mattress firmness, pillow height, and slatted frame support are right for you.
Following the measurement, our Bettenhaus Schmitt sleep experts work with you through on-site testing and individual fine-tuning to determine the perfect sleep system for you.
The specialty bedding store Bettenhaus Schmitt is located at Teltower Damm 28, 14169 Berlin. As the most renowned bedding store in the south of Berlin, Bettenhaus Schmitt is easy to reach both by car and by public transport. Private parking spaces are available behind the building for Bettenhaus Schmitt customers. Furthermore, the store is just a short 3-minute walk from the Zehlendorf S-Bahn station (line S1). The bus stop "S Zehlendorf" is also located directly in front of our popular bedding store.
1. Personal Initial Consultation
To begin, we take the time to get to know your wishes, sleeping habits, ideas, and any physical complaints during a personal initial talk at Bettenhaus Schmitt. We will serve you specially roasted coffee from a renowned Berlin roastery, providing a comfortable feel-good atmosphere—the perfect environment to focus on your sleep.
To avoid waiting times, it is best to book an appointment for your expert consultation in advance via our website www.bettenhaus.de/beratung or by phone at +49 (0)30 801 90 70.
2. Individual Measurement
Next, we measure you using the unique Dormabell measurement system. Our Bettenhaus Schmitt specialist consultants analyze your body shape and consider your preferred sleeping position to find the optimal sleep solution for you.
3. Testing the Beds (Probeliegen)
In the next step, our bedding sleep experts guide you through testing various mattresses, sleep systems, and pillows. By incorporating your personal preferences as well as the measured data, we get closer and closer to the perfect solution for you. Your sleep and well-being are our highest priority at Bettenhaus Schmitt.
4. Personal Recommendation
Based on your personal requirements, the analysis results, and our many years of experience as a leading bedding specialty store in Germany, you will receive an individual, transparent recommendation and a fair offer. We also offer our customers a Best-Price Guarantee. This means that if you find the exact same item at a lower price online or in another specialty store and can provide proof, we will match that price.
5. Delivery & Setup
Delivery and installation of your new sleep system are included in the Bettenhaus Schmitt service and are carried out by our in-house technicians. Delivery times for a bed frame, mattress, and slatted frame may vary. We work with over 70 different manufacturers, and many of our products are custom-made in Germany specifically according to our customers' individual wishes. Some bed frames, mattresses, and slatted frames are even available at Bettenhaus Schmitt within 24 hours and can sometimes be delivered the very same day, as we keep a variety of goods ready in our in-house warehouse for urgent orders.
As an additional service, we will take your old sleep system with us and dispose of it for you.
6. After-Sales Support
If any questions, problems, or discrepancies arise after your purchase, you can contact us at Bettenhaus Schmitt at any time. Together, we will find a satisfactory solution for you.
As an AGR-certified specialty store (Aktion Gesunder Rücken / Campaign for Healthier Backs), our Bettenhaus Schmitt staff members are regularly trained by experts from the Aktion Gesunder Rücken e. V. to ensure consultations of the highest standard. Using state-of-the-art technology, such as the computer-assisted body measurement from Dormabell, and based on the latest findings from sleep research, our sleep experts at Bettenhaus Schmitt will guide you step-by-step to find the exact mattress, pillow, or sleep system that perfectly fits your anatomy and personal needs. Nothing is more important to us than optimizing your sleep and, consequently, your quality of life.
1. Personal Consultation & Inspiration in Our Showroom
Every wardrobe planning process begins with a personal conversation with our interior designers at Bettenhaus Schmitt. Together, we discuss which room you need a wardrobe solution for, what requirements it must meet, and your ideas regarding design, storage space, and features.
We plan custom, made-to-measure wardrobes from our premium manufacturers Lema, RaumPlus, and Team 7. To help us understand your living situation as accurately as possible, rough measurements, a floor plan, or photos of the room and existing furniture are highly useful.
Afterward, we will guide you through our unique three-story showroom at Teltower Damm 28 in Berlin. There, you can discover different materials, finishes, interior options, and design possibilities, giving you a feel for how your future wardrobe solution could look and harmoniously blend into your home.
2. Initial Preliminary Planning
Based on our conversation and the information you provide, our in-house Bettenhaus Schmitt interior designers will create an initial preliminary plan. This serves to visualize the discussed ideas and give you a concrete impression of how the planned wardrobe system would look in your room. Together, we review various options and develop the plan step-by-step.
3. Exact On-Site Measurement at Your Home
Once the basic design is set, we arrange an appointment for a precise measurement at your home. We measure the spatial conditions accurately to ensure that your wardrobe fits down to the millimeter. Upon request, our Bettenhaus Schmitt interior designers can bring color and material samples to this appointment, allowing you to see directly in your own rooms which materials and shades complement your home best.
4. Detailed Planning & Ordering
Following the measurement, we draft the final, detailed plan of your wardrobe system. All dimensions, features, and material choices are precisely finalized. Once all details are agreed upon and you have approved the design, we place the order with your chosen manufacturer (Lema, RaumPlus, or Team 7).
5. Delivery & Professional Assembly
After ordering, your wardrobe is custom-crafted for you. Delivery and professional assembly are already included in our service. Our in-house Bettenhaus Schmitt technicians ensure that your new wardrobe system is properly installed and handed over in pristine, clean condition. Upon request, we can also handle the disassembly and disposal of your old wardrobe system.
6. After-Sales Support
We remain at your service even after assembly is complete. Should any questions arise or adjustments be required, you can reach out to us at any time. Our goal as a specialty store is for you to enjoy your new wardrobe solution for a long time to come. That is why we at Bettenhaus Schmitt support you even after your purchase with personal service and expert assistance.
ABOUT YOUR SLEEP
A box spring bed and a classic bed with a slatted frame and mattress are two fundamentally different sleep systems.
Unlike a conventional bed, a box spring bed does not have a slatted frame. Instead, the foundation consists of a so-called "box" with a spring core. This base is constructed like a box and contains a core of coil springs, similar to a spring mattress. Usually, it is combined with a pocket spring mattress. Due to this double suspension, the base and mattress work together to adapt particularly flexibly to the body's movements.
The basic principle, however, is similar for both systems: a mattress rests on a yielding, flexible support. The decisive difference lies in how the base reacts to weight and movement. In a box spring bed, two layers of springs give way, causing the system to sink in further and provide a gentle spring-back effect. This creates a different lying sensation, often perceived as softer and more dynamic. Often, a box spring bed is supplemented with a topper, which lies on the mattress and further enhances comfort.
Another difference is the flexibility in choosing individual components. With a classic bed, the mattress, slatted frame, and bed frame can be configured individually and tailored precisely to personal needs. A box spring bed, on the other hand, is generally designed as a complete system from a single source and is usually offered as a comprehensive package.
Since we spend about one-third of our lives sleeping, finding the bed that truly suits you is of utmost importance. The choice of the right sleep system has a decisive influence on the quality of your sleep and, consequently, your overall well-being.
In recent years, the trend toward box spring beds—originally from the USA and Scandinavia—has become very popular in Germany. This has led many to wonder whether they should stick with a classic bed featuring a slatted frame and mattress or switch to a box spring system.
There is no one-size-fits-all answer. Generally, the question of which bed is better is best answered with: "It depends." Both versions are distinct sleep systems, each with its own characteristics and advantages. Which system ultimately suits you better depends on various individual factors, such as body type, sleeping habits, and personal preferences.
With a professional body measurement and personal consultation, we can work together to determine which sleep system is optimally suited to your needs.
A classic bed with a slatted frame offers, above all, a high degree of flexibility and a wide range of choices. Bed frames are available in numerous designs, ranging from upholstered beds and solid wood frames to modern futon styles. This makes it easier to match the bed visually with your personal interior design. Additionally, extra features such as under-bed storage, height adjustments, or guest mattresses are often easier to integrate into this type of bed.
Another advantage is the ability to customize individual components. The slatted frame and mattress can be selected to match your body type, sleeping habits, comfort requirements, and budget. Adjustable slatted frames also allow you to adapt specific lying zones or bring the bed into a semi-upright position.
In terms of pricing, a slatted frame bed is often very flexible, ranging from affordable entry-level models to high-end versions. Furthermore, individual components like the mattress or the bed frame can be replaced separately if needed, making the system particularly durable and adaptable over time.
The strongest argument for a box spring bed is its exceptional level of comfort. The three-layer construction—consisting of the spring-core base, the mattress, and the topper—creates a weightless, floating sensation that responds particularly gently to movement. Due to its optimal body contouring, the spine is supported in every sleeping position, which promotes the relaxation of the back muscles.
For older individuals or those with back issues, the slightly higher sleeping surface is an additional benefit, as it makes getting in and out of bed much easier.
Although box spring beds are relatively heavy, their construction ensures long-lasting use: weight is distributed across two suspension paths, and the topper protects the mattress from direct wear and tear. Replacing the topper every five to six years is generally sufficient, meaning the slightly higher purchase price pays off over time through durability and consistent comfort.
As a rule of thumb, a mattress should be replaced approximately every 10 years. However, if physical discomfort or issues arise before then, it may be necessary to replace the mattress sooner.
Similar to a mattress, a topper should generally be replaced approximately every 10 years.
We always recommend that partners choose two separate mattresses, as the physical characteristics and individual needs of two people can vary significantly. Since we spend about one-third of our lives sleeping, it is certainly worth finding the perfect mattress for both parties through professional body measurement and consultation, ensuring optimal support for the body and a better night's sleep.
A topper is always a good choice when you want to add extra comfort to a mattress that is already well-suited to your individual needs. It makes the existing sleeping surface feel slightly softer and more plush. Additionally, a topper can be effectively used to adjust the height if a mattress is too low.
However, it is important to know: A topper is not a substitute for buying the right mattress. If your current sleeping situation is causing physical discomfort, placing a topper on an unsuitable sleep system is not the solution.
A topper is by no means a substitute for a mattress. It serves solely as an addition to a mattress and is ideal for making the sleeping experience even softer or for evening out the height relative to another mattress.
A topper makes sense whenever you desire extra comfort for a mattress that is already well-adapted to your individual needs. It makes the existing lying sensation slightly softer and more plush. Additionally, a topper can be effectively used for height compensation should one mattress be lower than another.
However, a topper is not a substitute for buying a suitable mattress. If your sleeping situation is causing physical discomfort, the solution is not to place a topper on a sleep system that is not optimal for you.
Unlike a conventional bed, a box spring bed does not have a slatted frame. Instead, the base consists of what is known as a foundation with a spring core. This foundation is constructed like a box and, similar to a spring mattress, contains a core of coil springs.
In order for a box spring bed to provide its optimal sleeping experience, a mattress specifically designed for this system is necessary. Standard mattresses intended for slatted frames often cannot fully utilize the advantages of the three-layer system.
Generally, pocket spring mattresses are the best choice for box spring beds. Due to this double suspension, the base and the mattress work together and adapt particularly flexibly to the body's movements. Each spring is individually sewn into small pockets and reacts with point-elastic precision to movement. This allows shoulders and hips to sink in gently while other areas of the body remain firmly supported. The result is an ergonomically ideal lying position that prevents back pain and ensures deep, restful sleep.
Another advantage: The pocket spring mattress allows for excellent air circulation, effectively wicking away heat and moisture. This makes it particularly suitable for people who tend to sweat at night and helps prevent the development of mold.
A box spring bed reaches its full potential through its three-layer construction, which ideally includes a topper. This forms the top comfort layer, making the sleeping surface softer, more cradling, and more luxurious, while simultaneously protecting the mattress—extending its lifespan and making maintenance easier.
A topper distributes pressure evenly, improves the sleeping climate, and can be easily removed and cleaned when necessary. Therefore, we recommend always combining a box spring bed with a high-quality topper. However, a box spring bed without a topper can be beneficial for individuals who prefer a firmer sleeping surface or suffer from specific back issues, as the mattress then remains more stable and less yielding.
For allergy sufferers, the type of mattress is often less critical than the cover itself. Particularly for those with a dust mite allergy, it is essential that the mattress cover is removable and washable at a minimum of 60 degrees Celsius (140°F), as mites are only reliably eliminated at this temperature.
Proper ventilation of the bed also plays a vital role in reducing moisture and promoting a hygienic sleeping environment. Bed linens and covers should also be washed regularly.
An additional tip is the use of a washable cotton pad, which can be cleaned at up to 90 degrees Celsius (194°F), providing an extra level of hygiene.
For allergy sufferers, the type of mattress is often less critical than the cover itself. Particularly for those with a dust mite allergy, it is essential that the mattress cover is removable and washable at a minimum of 60 degrees Celsius (140°F), as mites are only reliably eliminated at this temperature.
Proper ventilation of the bed also plays a vital role in reducing moisture and promoting a hygienic sleeping environment. Bed linens and covers should also be washed regularly.
An additional tip is the use of a washable cotton pad, which can be cleaned at up to 90 degrees Celsius (194°F), providing an extra level of hygiene.
Unfortunately, there is no single answer to the question of the right firmness level. Many different factors play a role together. These include height, weight, body contour, sleeping position, material preference, and, of course, your personal comfort preference.
For this reason, all our customers are cordially invited to a personal body measurement and consultation at our showroom. There, you will not only be measured at our measurement tower based on hard facts, but you can also test a wide variety of models on our trial surface.
Unfortunately, there is no single definitive answer to the question of the best mattress. Many different factors play a role in determining whether a mattress is optimal for you. These include height, weight, body contour, sleeping position, material preference, and your personal comfort preference.
For this reason, we cordially invite all our customers to a personal body measurement and consultation at our showroom. Here, you will not only be measured at our measurement tower based on hard facts, but you can also test a wide variety of models on our trial surfaces.
Firmness levels vary depending on the manufacturer, as there is no uniform standard for their classification. However, they are often indicated on a scale from 1 to 3 or 5, where a lower value represents a softer mattress and a higher value represents a firmer one. Other manufacturers use classic descriptions ranging from "soft" to "firm."
Since these designations are not standardized, the actual comfort characteristics can differ significantly from brand to brand.
For this reason, we cordially invite all our customers to a personal body measurement and consultation on-site. Using our measurement tower, we record objective data and, at the same time, give you the opportunity to extensively test various mattresses on our trial surfaces to find the model that is perfect for you.
At Bettenhaus Schmitt, we offer the following types of mattresses:
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Innerspring / Pocket Spring Mattresses
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Cold Foam Mattresses
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Natural Latex Mattresses
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Gel Mattresses
To find out which mattress is the right one for you, we always recommend stopping by for a free, qualified body measurement and personal consultation at our showroom.
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To legally dispose of your old mattress, you should take it to a recycling center or arrange for a bulky waste collection.
For our regular customers, the professional disposal of your old mattress is, of course, part of our all-inclusive service when you purchase a new one. This means you don’t have to worry about a thing and can simply look forward to your new mattress.
For our regular customers, professional disposal of the old mattress is, of course, part of our comprehensive full-service when purchasing a new one. You don’t have to worry about a thing and can simply look forward to your new mattress.
For our regular customers, the professional disposal of your old bed is, of course, part of our comprehensive full-service when you purchase a new one. You don’t have to worry about a thing and can simply look forward to your new bed.
If a mattress is too hard, there is usually no way around investing in a new, better-fitting mattress in the long run. Even a topper is only suitable to a very limited extent for compensating for an excessive level of firmness, as it cannot completely change the fundamental support characteristics of the mattress.
If the mattress is too hard, it can lead to various physical complaints. The body cannot sink in sufficiently at the shoulders, hips, and other pressure points, which means the spine is not supported in its natural shape. Frequent consequences include:
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Tension in the neck and shoulder area
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Back pain, especially in the lower back
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Pressure pain at the hips or shoulders
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Restless sleep due to frequent repositioning
At the latest, when these complaints occur regularly or intensify, the mattress should be replaced. It is important to choose the appropriate firmness level individually according to body weight, sleeping position, and personal preference.
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If a mattress is too hard, it can lead to various physical complaints. The body cannot sink in sufficiently at the shoulders, hips, and other pressure points, which prevents the spine from resting in its natural shape. Frequent consequences include:
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Tension in the neck and shoulder area
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Back pain, especially in the lower back
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Pressure pain at the hips or shoulders
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Restless sleep due to frequent tossing and turning
If these complaints occur regularly or intensify, the mattress should be replaced at the latest. It is crucial to choose the appropriate firmness level individually, based on body weight, sleeping position, and personal preference.
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Unfortunately, there is no one-size-fits-all answer to which mattress is best for side sleepers. The ideal choice depends heavily on individual body shape. In particular, the width of the shoulders and the contour of the pelvic area play a decisive role, as these body zones must be able to sink in to varying degrees.
It is essential that the mattress provides both sufficient give and support: the shoulders and pelvis should be able to sink in, while the spine remains in the straightest, most ergonomic line possible.
Depending on your body contour, this results in different requirements for the firmness level, zoning, and material of the mattress.
For back sleepers, distinct zoning is often not strictly necessary. As a result, the mattress can have a more uniform construction overall. However, the most critical factor remains the individually appropriate firmness level, perfectly matched to body weight and personal preference.
If the mattress is too soft, the body sinks in too deeply, causing the spine to sag in the lumbar region. Conversely, if it is too hard, the body cannot sink in sufficiently, leading to pressure points and causing the spine to lose its natural S-shape.
Therefore, the rule for back sleepers is: the mattress should be neither too soft nor too hard, but should support the body evenly so that the spine remains in an ergonomically healthy position.
A good mattress is an investment, especially when the focus is on longevity and healthy sleep. At Bettenhaus Schmitt, you can find high-quality, ergonomically designed mattresses—made in Germany and certified according to the Oeko-Tex Standard—starting at €599.
In the south of Berlin, you will find high-quality beds and sleep systems at Bettenhaus Schmitt. What makes us special: individual, ergonomic consultation and tailor-made solutions are our core focus. Instead of mass-produced goods, you receive carefully selected quality products—many of them "Made in Germany," certified, and designed for long-term sleeping comfort.
Another major advantage is our personal, all-inclusive service: from detailed in-store testing and advice to individual adjustments, ensuring your bed is a perfect fit for you.
We offer a wide selection of high-quality beds from renowned manufacturers. This includes exclusive box spring beds by SCHRAMM, TRECA PARIS, and Interlübke, future-proof bed systems by Kirchner, as well as natural solid wood beds by Dormiente and Team7.
Our range is complemented by comfortable upholstered beds from Röwa, as well as high-quality sofa beds from Brühl, POL74, Signet, and Wolkenweich. This allows us to provide individual and long-lasting solutions for a variety of requirements and sleep needs.
Unfortunately, we cannot offer a free trial period. Since mattresses are considered hygiene products, any returned mattress would have to be completely disposed of.
Instead, we focus on providing comprehensive and qualified consultation directly on-site. Here, you have the opportunity to extensively test various mattresses, so that you can ideally find the perfect solution right away.
Should any questions, problems, or concerns arise after your purchase, you can contact us at any time. Together, we will find a satisfying solution for you.
You should replace your slatted frame approximately every 10 years, or as soon as it begins to sag. If your slatted frame sags, this often manifests as issues in the lumbar region. A sagging frame not only leads to physical discomfort but also causes the mattress to wear out faster due to the lack of proper support.
You can test it this way: Place a yardstick across the slatted frame. If it rests flat against the slats, everything is fine. If gaps appear between the slats and the yardstick, it is time to replace the slatted frame.
A general rule of thumb is to replace the slatted frame approximately every 10 years, or as soon as it begins to sag. If your slatted frame is sagging, this often manifests as discomfort in the lumbar region. A sagging frame not only leads to physical complaints but also causes the mattress to wear out faster due to the lack of proper support.
You can test this yourself: Place a yardstick horizontally across the slatted frame. If the stick lies flat against the slats, everything is fine. However, if gaps appear between the different slats and the stick, it is time to replace the frame.
You should replace your slatted frame approximately every 10 years, or as soon as it begins to sag. If your slatted frame sags, this often manifests as issues in the lumbar region. A sagging frame not only leads to physical discomfort but also causes the mattress to wear out faster due to the lack of proper support.
You can test it this way: Place a yardstick across the slatted frame. If it rests flat against the slats, everything is fine. If gaps appear between the slats and the yardstick, it is time to replace the slatted frame.
At Bettenhaus Schmitt, you can have your ideal sleep system individually customized. Through a qualified body measurement and consultation, we determine the optimal combination of mattress and slatted frame based on various factors. Key considerations include height, weight, body contour, sleeping position, material preference, and your personal comfort preference.
As a rule, a mattress without a suitable base is not recommended. An unsuitable surface can both impair sleeping comfort and shorten the lifespan of the mattress. For example, if the mattress lies directly on the floor, air circulation is restricted. This can lead to moisture buildup, which in the worst-case scenario results in mold growth.
The box spring bed is an exception: here, a special foundation with an integrated spring core provides the necessary support and ventilation for the mattress above it.